Aquatic Supervision

Aquatic Supervision Policies

Keep Watch Policy

We follow the Royal Life Saving Keep Watch policy developed to educate the public about adequate supervision and encourage parents/guardians to take on this responsibility when visiting a public aquatic facility.

Therefore, the following safe supervision policies must be adhered to:

Children 0-5 years old

Always within arm’s reach

  • Will be issued a yellow wristband from reception upon entry.
  • Children 5 years and under must be constantly supervised by a parent/guardian.
  • Adequate supervision requires the parent/guardian to accompany the child in the water and remain within arm’s reach of the child at all times.
  • Ratio: A maximum of 2 children (under 5 years) to 1 adult (over 16 years).

Children 6-10 years old

Always within sight

  • Children under 10 years old will not be admitted without an appropriate parent/guardian. The parent/guardian must be 18 years or over and adhere to all conditions of entry.
  • Children aged 6-10 years old must be constantly supervised by a parent/guardian while in the aquatic area of the centre.
  • The parent/guardian must position themselves to have a clear view of the child with no physical or structural barriers between them and the child.
  • Ratio: A maximum of 4 children (5 – 9 years) to 1 adult (over 18 years).

Children aged 11 – 16 years

  • Parents /guardians are required to be present in the centre for children aged 16 years and under.
  • For children 10 years and older, parents must use their knowledge of the child’s swimming ability to determine the level of supervision required.
  • Unsupervised children (of any age) will be removed from the water if the lifeguard is concerned for their safety.  

Active Supervision – All your attention, All the time

Take steps to minimise distractions to avoid lapses in supervision – such as mobile phones or chatting with other parents. You should never leave your child alone in the water, nor should they be left in the care of an older child or with the assumption that your responsibility diminishes due to the presence of lifeguards.

Let us know you are here and swim safe

Vulnerable Swimmers

We welcome all swimming abilities to enjoy our pool facilities. We ask that if you are not a strong swimmer or not confident around the water, you let a lifeguard or staff member know and wear a wristband.

We ask that you follow a few simple tips to make sure you have a fun and safe experience in our Centre.

  • Wear an orange wristband – you can get these from reception or the Lifeguards. This is to help lifeguards know to keep an eye on you while you enjoy the water. 
  • Let staff know you are a vulnerable swimmer – Talk with the nearest lifeguard or even reception staff to let them know where abouts in the centre you may be swimming. 
  • Swim with a friend or companion 
  • Be aware of depth changes – pools can change depth in different areas – please be aware of this before you enter the water. Ensure you are swimming in areas suitable for your swimming ability and confidence. 
  • Don’t go over chest height – stay in the shallower water to allow you to always stay standing. 
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