HEALTH UPDATE

monday 14th september 2020
Weekend Openings Hours Extension

As of 26th September, Moss Vale Aquatic Centre will be returning to its usual opening hours on weekends! Please view the new weekend opening hours below:

Aquatic opening hours:
Saturday: 8am to 5pm
Sunday: 9am to 5pm

Health Club opening hours:
Saturday: 8am to 6pm
Sunday: 9am to 6pm

Friday 11th september 2020
Spin Returns to our Group Fitness Timetable!

Our spin instructors are super excited to be back on the bikes! Come check out Danise’s or Kate’s spin classes on Thursdays at 9:30am and/or Friday at 6:15am for the month of September!

See our full timetable here.

monday 17th AUGUST 2020

Capacity Limits in The Change Rooms

The Moss Vale Aquatic Centre team would like to remind all members and guests that whilst we are doing our part in cleaning to ensure the change room facilities are clean and safe for your use. We really encourage your personal responsibility in ensuring the capacities set on each change room are maintained.

If this is continually ignored we will consider closing these facilities for access again. We really appreciate your patience and awareness during this time. We still heavily encourage coming ready for your swim prior to getting the centre and leaving directly, if able, after your swim.

Thank you for your cooperation so far, we are so happy to see the facility alive again!

monday 10th AUGUST 2020
What To Remember When Visiting Our Gym

It’s been fantastic to have our health club back in action, however, to keep it open, please read below our new and strict health and hygiene regulations to see how we are and how you can help maintain a clean and safe environment:

  • All group fitness bookings must be made through the BlueFit Health Club to avoid clusters at reception.
  • Please arrive only a few minutes before your class to maintain social distancing.
  • Please immediately leave the group fitness hall once your class is finished.
  • You must train with a towel and wipe down equipment after use.
  • We have increased our cleaning routine with our team of Hygiene Heroes rostered to ensure our facility’s hygiene remains at a high standard.
  • Throughout the centre, you will see signage and instructions on how you, members, guests and staff can maintain a COVID safe facility.
  • All staff are requested to complete the Department of Health COVID-safe training.
  • The facility is professionally cleaned every night.

We thank you in advance for complying with our new regulations, and look forward to seeing you around!

Wednesday 15th JULY 2020

The pool will resume to normal operating hours from July 20th on weekdays to align with swim school resuming:

Aquatics Opening Hours:

Monday to Friday: 6am to 8pm
Saturday: 8am to 12pm
Sunday: 9am to 1pm.

The Health Club hours will remain unchanged:

Monday to Friday: 6am to 9pm
Saturday: 8am to 3pm and Sunday 9am to 3pm.

 

Wednesday 1st JULY 2020

Due to the further easing of restrictions in NSW, as of Monday 6th July 2020, Moss Vale War Memorial Aquatic Centre no longer requires a booking system to manage numbers in the pool. Strict health and hygiene measures will still need to be adhered to throughout the facility.

If you have booked a session this week you can attend the facility as per your booking and you will not be charged for your prepaid session.

We look forward to seeing you back in the pool!

Thursday 25th June 2020

Learn To Swim Returns!

We are excited to now announce the Moss Vale Aquatic Centre pool is now open and Learn to Swim lessons will recommence on Monday 20th July, in line with the start of Term 3.

As a critical part of our re-commencement, we have implemented measures to ensure the safety and health of both our students and instructors are at the forefront of your return. Minor changes may have been made to the lesson programming, as we continue to deliver safe and high-quality lessons.

For existing families with a booking when we closed in March, we have held your same spot without charge for the break. All lessons will now re-commence Monday 20th July, with the first debit on Friday 31st July for the 2 week period following.

If you are not ready to return just yet, please click here to complete your cancellation request. Please note, If we do not hear from you, we will assume you are returning in July when we re-commence.

For more information about our COVID safe policies please click the link below. We look forward to teaching you again!

FAQs:

Aquatics Opening Hours:

  • Monday – Friday: 6:00am – 10:00am and 4:00pm – 8:00pm
  • Saturday: 8:00am – 12:00pm
  • Sunday: 9am – 1pm

All lessons will now re-commence Monday 20th July, with the first debit on Friday 24th July for the 2 week period following.

We have updated our makeup policy to allow 12 makeups per calendar year, simply login to the parent portal to mark your absence.

If you aren’t ready to resume your lessons just yet that’s ok too, simply cancel your enrolment through the parent portal.

The centre for disease control confirmed Chlorine is effective against a broad range of viruses and there is no evidence that COVID-19 can be spread to through the use of pools.

We pride ourselves on our water quality and continue to perform regular pool checks throughout the day.

It is only 1 parent per child for spectating. During this period we ask that where possible, only students and one guardian attend the facility.

There will be limited access to the change rooms, even for Learn To Swim students.

Please come dressed for your lesson. Ensure you have warm clothes for when you exit the pool. We recommend a robe, hoodie, trackies, warm slippers or ugg boots and a beanie.

BlueFit Swimming students have free access to the pools every day during the week. This amazing benefit will continue but in line with government restrictions, only limited numbers of patrons are allowed in the pools at one time. Please click here to view our casual swimming bookings.

We have made slight modifications to our teaching techniques to protect our students and teachers. This includes using a doll when demonstrating activities and skills during infants classes.

  • Reduced equipment within infant & preschool lessons to increase student safety.
  • Only performing manual manipulation in the water when it is safe for both students and teachers
  • Ensuring teachers instruct from the side or behind the student to reduce face to face contact.
  • Replacing hi 5’s with the Bluey Bump at the conclusion of the lesson.
  • To reduce equipment sharing we now have BlueFit Swimming Kickboards, Swim Caps and goggles available for purchase on the BlueFit Swimming website and in the facility.

For the full details on the changes to our lessons click here.

Tuesday 16th June 2020

We are excited to finally announce the official re-opening of Moss Vale War Memorial Aquatic Centre!

With the health club opening to members last Saturday, we are excited to now open the pools from Friday 19th June but with strict health and hygiene measures in place.

  • The 25m pool will open for lap swimming with only a 3 person per lane, per 45-minute booking restriction. Book here.
  • The recreational swimming pool will be open for gentle exercise and free play swimming with a 30 person limit, per 45-min booking restriction
  • Aqua Classes will also be available from Monday 22nd June. Bookings for Aqua classes must be made through the BlueFit Health Club App.
  • Classes will be capped at 20 participants.
  • Spectators are not allowed unless required for supervision
  • Changing room facilities will be closed
    Strict social distancing & hygiene measures must be adhered to
  • Please take note of our amended operating hours which can be found below.

Temporary Pool Opening Hours:

Mon-Fri: 6am – 10am & 4pm – 8pm
Saturday: 8am – 12pm
Sunday: 9am – 1pm

Temporary Gym Opening Hours:
Mon-Fri: 6am – 9pm
Saturday: 8am – 3pm
Sunday: 9am – 3pm

We believe leisure facilities play an important role in the health and wellbeing of the community, so we encourage you to start the cautious process of returning back to what you love! 

See you soon!

thursday 11th June 2020

We are excited to finally announce the re-opening of the Health Club at Moss Vale War Memorial Aquatic Centre.

All members will have access to the gym from Saturday 13th June. Inline with state government restrictions the following health and hygiene measures in place:

  • Group fitness classes will be reduced to 20 people only (this has now changed from 10 due to recent updates).
  • The timetable will be released this Friday with classes resuming Monday 15th June
  • All group fitness bookings must be made through the BlueFit Health Club app up to 7 days in advance which you can download by clicking the link below
  • You must train with a towel and wipe down equipment after use
  • Changing room facilities and water fountains will be closed
  • Strict social distancing & hygiene measures must be adhered to
  • The creche will remain closed
  • For more information about the measures now in place please see below to view our re-open video
  • The direct debits for perpetual members will recommence on Friday 19th June. For upfront members, we have extended your membership expiry date to account for the days the facility was closed.

The facility will be available for Health Club members only for the time being. If you’re not ready to come back to the gym just yet, the Bfit@Home platform remains available to you at no cost and includes live classes & at-home workouts. For those who would like to continue their complimentary suspension please click here.

The pools remain closed, however we will provide an update on this as information becomes available. If you’re a health club member not wanting to return because the pools are not yet open, please complete the suspension extension process above.

Leisure facilities play an important role in the health and wellbeing of the community and we’re excited to have them re-opening.

See you soon!

thursday 11th June 2020

FAQs:

Our operating hours will resume to normal excluding weekends. See below:

MON – FRI: 6AM – 8PM

SAT : 8AM – 3PM

SUN: 9AM – 3PM

Following recent announcements made by the state government, the health club will now re-open Saturday 13th June but with strict health and hygiene measures in place.

  • You must train with a towel and wipe down equipment after use. 
  • Group fitness classes will now ensure a 4m² distance is practiced. 
  • Strict social distancing & hygiene measures must be adhered to.
  • We have increased our cleaning routine with our team of Hygiene Heroes rostered to ensure our facility’s hygiene remains at a high standard.
  • Throughout the centre, you will see signage and instructions on how you, members, guests and staff can maintain a COVID safe facility. 
  • All staff are requested to complete the Department of Health COVID-safe training.
  • The facility is professional cleaned every night. 

All members will have access to the gym from Saturday 13th June and the debit will recommence on Friday 19th June. For upfront members, we have changed your membership expiry date to account for the days the facility was closed.

If you’re not ready to come back to the gym just yet, the Bfit@Home platform remains available to you and includes live classes & at-home workouts. For those who would like to continue their suspension please click here to complete your complimentary suspension form.

For the time being the facility is only accessible to members if you’re interested in joining call us on 02 4868 1967, or you can sign-up online here.

OPEN:

  • Group Fitness Classes resume at restricted class sizes.
  • The gym as of Saturday 13th June
  • Toilets
  • Limited access to change rooms.


CLOSED:

  • Swimming pools
  • Spa / Sauna
  • Swimming lessons
  • Creche

The pool remains closed for the time being but we will provide an update on this as we progress. The utility and environmental costs associated with heating such a large body of water can not be justified for such a limited number of users. As restrictions ease we will look to reopen in the next stage of changes.

Unfortunately as the pool remains closed our swimming lessons won’t begin but we will provide an update on this as we progress.

We will have a new Group Fitness timetable with some of your dearly missed classes returning as of 15th June. We will update you with our timetable on Friday 12th June.

Group Fitness Classes:

You can book yourself into the class on the day or through the app, however the app allows you to book 7 days in advance, so we recommend using this platform.

The gym:

You can once again enjoy individual gym training without having to book into a gym floor session and there is no time limit on your workout!

For upfront members, we have changed your membership expiry date to account for the days the facility was closed. 

For those who would like to continue their suspension please click here to complete your complimentary suspension form.

Our creche service remains closed for the time being but we will provide an update on this as we progress.

The BlueFit Health Club App will not only help keep you up to date with the latest news around centre, but also allow you to book, cancel and monitor your future bookings. If you have not logged in before you will receive an email from the centre to join Mywellness. Once your login has been activated through Mywellness you can begin following our step by step instructions below or watch our demonstration video above to begin. 

HOW TO BOOK:

  1. Download the app.
  2. Login using your credentials.
  3. Scroll down to find the timetable tile.
  4. Select ‘See all’ to view the daily schedule.
  5. You can click on the class image to find out more about the session.
  6. Click ‘Book’ beside your desired class to book straight in.
  7. To cancel your booking, click “delete booking”.
  8. Once you have booked into your class you will be be sent a reminder prior to the class so ensure to have your push notifications turned on.
  9. If you have any issues including not having received your email from mywellness as a new member please contact App Support. 
thursday 4th June 2020

To members and patrons,

We are closely monitoring the new state restrictions and how that impacts our centre. We will send an update soon. Thank you for your patience, until then, stay safe!

tuesday 19th may 2020
FACILITY UPDATE

Due to the new easing of restrictions by the state Government, we are excited to offer our outdoor Boot Camp sessions!

Join our $39, 4-week outdoor training program starting next Tuesday 26th May. Each session will adhere to strict health and safety measures in line with State Government guidelines.

SUNDAY 22nd march 2020
FACILITY CLOSURE

As of 12pm Monday 23rd March, Moss Vale War Memorial Aquatic Centre will close until further notice. All class payments and memberships will be put on hold and visit passes will be extended by 12 months. We’d like to thank the amazing team that bring you the services you love, this will be a difficult time for them and their families. We look forward to seeing you all again when we reopen

 

WEDNESDAY 18th march 2020

Extension of Visit Pass Expiry:

Dear Patrons,

During these unprecedented times involving coronavirus (COVID-19), we understand that many of you may be choosing to self-isolate and therefore unable to attend the facility.

To help make this time easier for you and ensure your visits don’t go to waste, we have made the decision to extend the visit pass expiry on current passes by one year.

All extensions will automatically be applied to your account.

We look forward to seeing you at the facility soon!

Stay Safe.

tuesday 17th march 2020
We believe that swimming is an essential skill for all Australian’s and the government’s decision to keep our schools open is evidence that it is safe to continue with our daily routines, provided we exercise appropriate precautions. This includes:
  • Shower before using the pools
  • Practice cough etiquette (keep away from other people, cover coughs and sneezes with disposable tissues or clothing, and clean your hands.)
  • Avoid close contact with anyone with cold or flu-like symptoms.
  • Not attending the facility if you have flu-like symptoms
  • Our facilities will remain open for the foreseeable future and we want to ensure our lessons remain a fun and safe environment for our staff and students.
We understand some families will want to avoid attending temporarily, so we have decided to update our make up policy. We have updated our makeup lesson policy to allow for more makeups in a period and longer notice period on an absence. Further detail can be found below, including login details for the parent portal.
Current Policy
All absences need to be marked 14 days before but no less than 2 hours prior to the lesson. Once you mark yourself absent this can not be changed.To access a make up lesson you must first mark yourself absent.
You are entitled to one make up lesson per calendar month, per booking.
Make up lessons must be booked within 30 days of the marked absence. You will be able to book up a make up 7 days ahead of the class time.
When moving or changing your booking all make ups are reset and any future make ups no longer applicable.

If a make up lesson is missed or not booked in, this lesson will be forfeited. Make up lessons are subject to program availability. We do not guarantee you will be able to book a make up at a time you desire or that a place will be available. Make up lessons are non-refundable and not transferable.
Temporary Policy
Absences can now be marked 8 weeks in advance but no less than 2 hours prior to the lesson. One you mark yourself absent this can not be changed. To access a make up lesson you must first mark yourself absent.
You are entitled to 12 make up lessons per calendar year. This will allow for multiple make ups to take place in the same month.
You will now have 3 months to book your make ups. You will be able to book a make up 2 weeks in advance.

You have the ability to access make ups owing on previous bookings provided they meet the above criteria and your customer account is not in arrears.
This policy remains unchanged.




It is important to note that these changes are temporary as the situation seems to be changing daily. 

BlueFit Swimming has safety as it’s first priority and the employment of our thousands of staff close behind. We ask that families chose to process these additional make-up lessons rather than cancel their lessons. Swimming remains an essential skill and the risks remain low.

Parent Portal Login Details

Username: *|EMAIL|*
Temporary Password: 1234

(If you have logged in to the portal previously the password will be whatever you changed it to)

If you have any issues logging in to the portal please go to “forgot password” and try to reset it. If this does not work please email support@bluefit.com.au

FRIDAY 13th march 2020

Dear members & patrons, 

We understand that with so much information relating to the coronavirus (COVID-19)  going around in the media, you may have concerns about how the situation is being managed at Moss Vale War Memorial Aquatic Centre, as a large public facility.

Please understand that the safety, health and well-being of our customers and staff is always our top priority. Our centre continues to be a public facility and workplace that remains safe to attend. 
At this point we will be remaining open during our regular hours and classes will not be impacted. 
We want you to feel confident when you’re using our facilities. We have and will continue to put in place a number of proactive measures to protect customers and staff well-being:

  • Hand sanitiser available throughout the facility.
  • Thorough cleaning and sanitisation practices throughout the centre
  • Multilingual signage relating to personal hygiene in key areas.

If you are returning from any of the affected countries, you should follow the advice of the Australian Government’s Department of Health as set out on their website.
Regular updates will be placed on this website. 

Latest Update: No staff or customers have been identified as having the virus. The facility remains safe to attend. 

Swimming:

Chlorinated water has a long documented history of preventing the spread of viruses, however it is important to maintain good personal hygiene at all times. This includes:

  • Showering before using the facilities
  • Washing hands after using changing facilities.
Health Club:

We believe that regular exercise is important to maintain a healthy life and support proper immune function. It is therefore important to provide you with a safe and clean training environment. 
In addition adopting a thorough cleaning and sanitising regime within the facility, we also encourage you to:

  • Thoroughly wipe down all gym equipment after use.
  • Always use a towel while training.
  • Practice good hygiene and wash hands frequently.
  • Make use of the available wipes and hand sanitiser.
Outside The Pool:

It’s important that we all practice safe hygiene practices during this time. This includes:

  • Cleaning your hands with soap and water for 20 seconds, or an alcohol-based hand rub.
  • Covering your nose and mouth when coughing and sneezing with tissue or a flexed elbow
  • Avoid close contact with anyone with cold or flu-like symptoms.
  • Practice cough etiquette (keep away from other people, cover coughs and sneezes with disposable tissues or clothing, and clean your hands.)
Respect Those Around You:

We believe our staff and the communities we service are our family and we hope that everyone continues to behave and treat each other with the respect and dignity they deserve. 

What Next?

We are monitoring the situation closely, and should it be necessary to provide members with further communication, we will contact you via email, and if necessary via SMS. We also encourage casual users to visit our website regularly.

A detailed FAQ is available below. If you have any further questions please contact us via at info@bluefit.com.au.

FAQs:

We have and will continue to put in place a number of proactive measures to protect customers and staff well-being:

  • Hand sanitiser available throughout the facility.
  • Thorough cleaning and sanitisation practices throughout the centre.
  • Multilingual signage relating to personal hygiene in key areas.
 

Staff have also been briefed on updated hygiene practices to minimise the risk to themselves and customers.

In the event of a confirmed case within the facility we will be guided by the Department of Health on our next steps. Please click here for regular updates.

If you come in contact with someone who has recently returned from one of the countries identified and you suspect they may have coronavirus we ask that you do not attend the facility for 14 days.

Yes. Chlorinated water has a long documented history of preventing the spread of viruses, however it is important to maintain good personal hygiene at all times. This includes:

  • Showering before using the facilities.
  • Washing hands after using changing facilities.